At Mixcart, we aim to provide an excellent shopping experience with high-quality products. If for any reason you're not completely satisfied with your purchase, please review our return policy below:

1. Return Eligibility

• Returns are accepted only for defective, damaged, or incorrect items.
• Returns must be initiated within 7 days of receiving the product.

2. How to Return an Item

• If you receive a defective, damaged, or incorrect item, please contact Mixcart Customer Support immediately.
• You will need to provide your order number, photos of the product showing the issue, and a brief description of the problem.
• After verification, Mixcart will approve your return request and guide you through the return process.

3. Refund Process

• Once the returned product is received and inspected, we will process a full or partial refund depending on the condition of the product.
• Refunds will be issued to the original payment method within 5-7 business days after return approval.

4. Conditions for Accepted Returns

• Returned products must be unused and in the same condition as received.
• The product must be returned with all original packaging, tags, and accessories.
• Any product that shows signs of use or damage may not be eligible for a refund.

5. Non-Returnable Items

• Certain products such as perishable goods, personalized or customized items, and products marked as non-returnable are not eligible for return.
• Please check the product details before purchasing.

6. Order Cancellation

• Customers may cancel an order within 24 hours of placing it, provided the item has not yet been shipped.
• For cancellations after shipment, returns must be initiated in accordance with the policy

We value your satisfaction and are committed to resolving any issues promptly. If you need assistance or have any questions regarding returns, please don’t hesitate to contact Mixcart Customer Support at customercare@mix-cart.in or 84012277453